New Shout Outs!

"thank you for sweeping 903 for me and cleaning up the paint on floor."
Star Recipient: billy
chrisrina 21.01.2022

"Thanks for always keeping the office energetic and full of spirit. Your positive attitude always boosts morale. Thanks for continuing to make work fun!"
Star Recipient: Kelsey W.
Annastasia T. 21.01.2022

"Huge Shout out to Diana for holding it down while some of our mainteance staff was out for the week & still keeping working orders down. Great Job!"
Star Recipient: Diana Johnson
Amanda Buccilla 21.01.2022

"Jade is truly a ROCKSTAR!! Thank you so much Jade for helping out in any way that you can with OL while we are experiencing some staffing changes. I am so thankful for all of your help and assistance, I couldn\'t do it without you. I am forever grateful and owe you huge time. THANK YOU, JADE!!! You rock!!"
Star Recipient: Jade Gray
Michelle Riley 21.01.2022

"A huge thank you to Rod for assisting when needed the last couple of weeks. I am truly grateful for all that you have done for Team OH, thank you! You rock!"
Star Recipient: Rodney Tufts
Michelle Riley 21.01.2022

"Thanks a ton to Bry for helping with anything needed while we are experiencing some temporary short staffing. I really appreciate you and am so grateful for all of your assistance. You rock!! Thank you!"
Star Recipient: Bryanna Busy
Michelle Riley 21.01.2022

"For answer all 20+ questions that I\'ve had while Stephanie is out & helping me this week"
Star Recipient: Sarah
Nicole 20.01.2022

"For being on top of things while Mike is out."
Star Recipient: Billy
Nicole 18.01.2022

"Thank you for always answering my questions with call scoring! You\'re super helpful and I really appreciate it :)"
Star Recipient: Dixie
Haley 20.01.2022

"Thank you for all your wonderful ideas for content!"
Star Recipient: Kristin
Haley 20.01.2022

"For helping me this week while Stephanie & Carla are out."
Star Recipient: Haley
Nicole 18.01.2022

"Thank Nicole for holding down SS by yourself! You\'re a rockstar!!"
Star Recipient: Nicole
Haley 19.01.2022

"Thank you Kevin for watching and reading the daily paper so closely and binging the articles into us so we are aware of rental programs that may be ending in the future. Thank you Kevin!"
Star Recipient: Kevin Rosenkrantz
Kitty Steffen 19.01.2022

"Thank you to Kevin (also known as Diego) for taking out the recycle at The Sands while I was out. Thanks Diego! Go, Team!"
Star Recipient: Kevin Rosenkrantz
Vicente Nunez 10.01.2022

"Thank you Ruben for taking the initiative to power wash HC 123 patio. Go, Team!"
Star Recipient: Ruben Payan
Jaime Ambriz 07.01.2022

"Thank you for taking the initiative to clean the dryer vents. and for changing the light on Bldg. F. Westside."
Star Recipient: Vicente Nunez
Jaime Ambriz 07.01.2022

"Thank you Kevin for watching HC 60 illegally dump furniture into the dumpster and for taking photos. Nice Job!"
Star Recipient: Kevin Rosenkrantz
Aaron Matthews 07.01.2022

"Thank you for helping me write a letter to SL A and documenting with great photos. Nice work Jaime! Photos are really important."
Star Recipient: Jaime Ambriz
Aaron Matthews 06.01.2022

"Christina wrote: I just want to say how amazing these apartments are. They always have the sweetest newsletters every month. They have monthly contests, recipes, and other monthly information. They keep up the grounds and are always quick to fix any problem. If you\'re looking for a place to live, I highly suggest these apartments. They are quiet, beautiful, and very accommodating to your needs."
Star Recipient: Entire HC Team; Aaron, Joanne, Kitty, Jaime, Vicente, Ruben and Kevin
Christina Larson 18.01.2022

"Thank you and well done Billy for stepping up and covering everything with Mike out! Appreciate you taking care of our residents."
Star Recipient: Billy Harris
Sarah Young -Bachmann 19.01.2022

"A big shout out to Nicole for going above and beyond covering everything with Stephanie out unexpectedly. Great job!"
Star Recipient: Nicole Fuqua
Sarah Young -Bachmann 18.01.2022

"Great Job KC for handling your first Saturday solo!"
Star Recipient: KC
Elizabeth G 15.01.2022

"Kelsey has been amazing with helping our maintenance staff stay on track. Thanks for all that you are doing to help!"
Star Recipient: Kelsey waterworth
Amber Larson 19.01.2022

"Jennifer was really sick with COVID for almost 2 weeks, and even though she was feeling really bad, she made sure that Amber and I were good in the office. She made sure our Que was always taken care of, she made sure to stay in constant contact with us and she continued to have amazing customer service with our residents, despite of feeling terrible."
Star Recipient: Jennifer Reeves
Kelsey Waterworth 19.01.2022

"Jennifer has been a rock star with getting 5 applications within the last 2 weeks. We appreciate you and your hard work!"
Star Recipient: Jennifer Reeves
Amber Larson 19.01.2022

"Coming to the Cedars and helping out."
Star Recipient: Dale Watkins
Kyle Blanton 19.01.2022

"Shout out to Trisha Stout for going above and beyond making sure our residents are top priority."
Star Recipient: Trisha Stout
Jennifer Reeves 18.01.2022

"Staying late helping with a make ready"
Star Recipient: Mike Goreman
Kyle Blanton 19.01.2022

"Shout Out to Kelsey for helping the guys bring down the Work Orders and for being Rock Star in the office."
Star Recipient: Kelsey Waterworth
Jennifer Reeves 19.01.2022

"KC helped out tremendously in the office on a day where we were super short staffed. KC really jumped in to help tackle the day and help her team members. We appreciate the help, KC!"
Star Recipient: Kristyan Covas
Michelle Riley 18.01.2022

"5 Star Move-in review"
Star Recipient: VI Team
Jade Gray 18.01.2022

"Shout Out to Moises for doing an amazing job covering LF on his own over the past week. He juggled turns, work orders, inventory and more with without skipping a beat. Appreciate you!"
Star Recipient: Moises
Lindsay 18.01.2022

"Thank you so much Marcus for being our savior and going to Landen with no notice to cover. Appreciate you being such an amazing team player!"
Star Recipient: Marcus Suhy
Jane Gray 15.01.2022

"Shout out to Diana for getting her Inventory done timely even when juggling turns & work orders"
Star Recipient: Diana Johnson
Jane Gray 15.01.2022

"HUGE shout out to Whitney & Amanda for handling everything this past week while Ciara was out. You are both always so willing to go the extra mile!"
Star Recipient: Whitney & Amanda
Jane Gray 15.01.2022

"Thank you for being so kind and bringing lunch for everyone today! So nice of you and way to make our Friday special!!!"
Star Recipient: Shannan Cooper
Nicki Coffey 14.01.2022

"The model is getting redone and Shannan helped me secure a rug from it I really needed for my home. She is always thinking of others."
Star Recipient: Shannan Cooper
Carol Kohl 13.01.2022

"Krystin has been bringing coffee for us and always helps me remember things when I forget! :)"
Star Recipient: Krystin Brown
Carol Kohl 14.01.2022

"Andrew offered to give me and my dog a ride on the weekend to the vet to get her shots as my car is in the shop."
Star Recipient: Andrew Workman
Carol Kohl 14.01.2022

"She always helps with my questions and gets folders ready and bags. :)"
Star Recipient: Jennifer Wilde
Carol Kohl 14.01.2022

"Shout out to Amber for helping me with my Applicant while I was out of the office sick."
Star Recipient: Amber Larson
Jennifer Reeves 11.01.2022

"A HUGE shout out and thank you to Bry for doing an amazing job on writing the first draft of the SS budget, it was such a big help and extremely well tackled on every line item!"
Star Recipient: Bryanna Bucy
Sarah Young -Bachmann 01.01.2022

"Thank you for working together to get a total inventory of all items onsite. Great job!"
Star Recipient: Mike & Nicole
Stephanie Hutchison 13.01.2022

"A huge thank you to Marcus for going to a sister community on a whim to help out in an urgent time of need. You truly are a Rockstar! Thank you, Marcus!!"
Star Recipient: Marcus Suhy
Michelle Riley 12.01.2022

"Resident compliment: yohannes aboma 6:37 PM (29 minutes ago) to estates Today around 5:50 pm 2684 John Steven Way, our door is stacked while we are inside.so i reported to the office. Maintenance come and fixed promptly.so i would like to say thanks and appreciate the office."
Star Recipient: Estates at Brentwood Lakes Maintenance Team
Michelle Riley 12.01.2022

"For stepping up while Mike & Billy are out."
Star Recipient: Wesley
Nicole 12.01.2022

"For helping move the new appliances from the office to 2208 & 810"
Star Recipient: Christina Lord
Nicole 12.01.2022

"For getting the team a treat"
Star Recipient: Stephanie Hutchison
Nicole 12.01.2022

"Thank you Sarah for always making a bad day not seem so bad......You continue to inspire me and I appreciate all of your help and your good advice to keep me going. Thank you very much."
Star Recipient: Sarah
Stephanie Hutchison 12.01.2022

"Thank you for letting us know about the pet poo problem and passing out notices to help remind residents to pick up. Great job Carla!"
Star Recipient: Carla Davis
Stephanie Hutchison 12.01.2022

"Huge shout out to Wesley & Kevin for taking care of the property while being short staffed! Huge thanks!"
Star Recipient: Kevin & Wesley
Stephanie Hutchison 12.01.2022

"thank you so much for the advice that you have been giving the maintenance team every morning since we have been short handed this week.our team have been going very smooth with the help you have gave us."
Star Recipient: stephanie
christina 12.01.2022

"Thank you for coding the bills and separating the piles in order to be entered today. I appreciate you staying on top of daily tasks. Your hard work is not going unnoticed."
Star Recipient: Nicole Fuqua
Stephanie Hutchison 12.01.2022

"Shout out to Christina for helping move a fridge to unit 2001! I appreciate your dedication to working as a team and doing anything to help your team."
Star Recipient: Christina Lord
Stephanie Hutchison 12.01.2022

"One of our residents would like to thank you both for unplugging the drains and helping clean up the mess. You guys are great!"
Star Recipient: Ruben & Jaime
Resident 05.01.2022

"Thank you for handling an unsettling noise complaint."
Star Recipient: Kitty
Aaron 04.01.2022

"For helping a resident carry her laundry over a mud puddle."
Star Recipient: Ruben
Kevin 05.01.2022

"Thank you for helping Joanne with the inspections!"
Star Recipient: Ruben
Aaron 05.01.2022

"Shout out to Dalia for stepping up in the maintenance tech role and helping Phil with whatever he needed has Jaime and Jesse were out."
Star Recipient: Dalia Gonzalez
Jade Gray 12.01.2022

"Shout out to Phil for handling everything while he was the only maintenance person with Jaime and Jesse out."
Star Recipient: Philip Pratt
Jade Gray 12.01.2022

"Huge shout out to Savannah handling everything while I was out sick and stepping up"
Star Recipient: Savannah
Jade Gray 12.01.2022

"VI whole team got 2 have 5 star review."
Star Recipient: VI Team
Jade 12.01.2022

"Rolando and I hit the ground running this morning. Two move out checks and two make ready checks within the first 45 min of being in the office. Lists are made and jobs have been handed out. Making the most out of this short day!"
Star Recipient: Rolando
Alyson 03.01.2022

"For always helping the team resolve issues. She always hears us and we love her!!!"
Star Recipient: Trisha
Amber 06.01.2022

"Thank you for being so reliable and walking an apt 10 w/o any complaints!"
Star Recipient: Amber
Trisha 06.01.2022

"Big shout out to Luke this weekend for taking care of business in a friendly and professional manner. It was nice enough to start some melting of the snow and then the temp dropped and made the sidewalks treacherous. I called he said he\'s taking care of it and then gave me a follow-up when he was on the way. Well done Luke! - Resident"
Star Recipient: Luke
Sandra 10.01.2022

"For researching together and finding someone to take care of the leak."
Star Recipient: Office team
Jaime 05.01.2022

"Reminding us about Star and how valuable they are!"
Star Recipient: Aaron
Ruben 05.01.2022

"For staying positive and finding solutions even when our main water line broke."
Star Recipient: Jaime
Aaron 05.01.2022

"Thank you for taking care of our Friday lunches. Menu, picking up and serving."
Star Recipient: Kevin
Jaime 05.01.2022

"Thank you for helping with the water main line"
Star Recipient: Vicente
Ruben 05.01.2022

"For helping install the outdoor light by the office"
Star Recipient: Kevin
Ruben 05.01.2022

"Thanked the team for sending \"you\" because you are always so professional!"
Star Recipient: Ruben
Resident 07.01.2022

"For going over to 1403 & tightening up a screw on his walker."
Star Recipient: Wesley
Nicole 06.01.2022

"Hi there! This is semi-work related. On 1/6/22 it started to snow for the first time this year and Kevin Griffin went out of his way a few minutes before closing time to wipe the snow off of mine and Elizabeth Goodrichs vehicles. He wasn\'t not prompted or asked to do this."
Star Recipient: Kevin Griffin
KC 06.01.2022

"Thank you Stephanie for sending me an example of how to cash out stars from start to finish! You\'re the best!!"
Star Recipient: Stephanie
Haley 06.01.2022

"Jenny helped me out walking an apartment due to my car being in the shop."
Star Recipient: Jenny Wilde
Carol Kohl 04.01.2022

"Liz worked through this week as a trooper. She has been fighting health issues and still makes it to work and helps residents through all their issues."
Star Recipient: Elizabeth Hunter
Carol Kohl 31.12.2021

"Krystin really worked hard to make Jackie\'s send off a heartwarming experience for her."
Star Recipient: Krystin Brown
ckohl@fpacific.com 31.12.2021

"Nicki was on our emails faster than any of us could get to them and helped us get done on time yesterday!"
Star Recipient: Nicki Coffey
Carol Kohl 31.12.2021

"Jenny helped with my move-in\'s mail key!"
Star Recipient: Jenny Wilde
Carol Kohl 31.12.2021

"Shannan cleaned up the mess from the Retirement party for Jackie and helped start taking down the decorations after the holiday before anyone even asked. So proactive!"
Star Recipient: Shannan Cooper
Carol Kohl 31.12.2021

"Thank you Nicole for helping the team while Stephanie is away"
Star Recipient: Nicole
Haley 31.12.2021

"For being a leasing super star & this week"
Star Recipient: Carla
Nicole 29.12.2021

"Shout out for helping prepare holiday bags, total life saver!!!!!!!!!!"
Star Recipient: Liz Hunter
Sandra Sturis 23.12.2021

"Shout out for helping prepare holiday bags, total life saver!!!!!!!!!!"
Star Recipient: Nicki Coffey
Sandra Sturis 23.12.2021

"Thanks for joining training with me today :)"
Star Recipient: Terrence Brothers
Haley 28.12.2021

"Thank you Kameron for explaining shut off valves, cleanouts, and equipment! You\'re the best :)"
Star Recipient: Kameron
Haley 28.12.2021

"Nicki helped me find out that I was getting credit for my tours and how to fix that. She literally is amazing and so intuitive!"
Star Recipient: Nicki Coffey
Carol Kohl 23.12.2021

"Shannan completed our shared Queue item before I could get to it - she is always so kind and helps me out all the time!!!"
Star Recipient: Shannan Cooper
Carol Kohl 23.12.2021

"Jenny helped organize and clean the holiday decorations with me and just generally makes sure everything is organized always for us!"
Star Recipient: Jenny Wilde
Carol Kohl 13.12.2021

"Thank you for prepping make ready bags. This is a huge help and time saver!"
Star Recipient: Carol Kohl
Shannan 13.12.2021

"Shannan always goes above and beyond to help out the team. This past week she manned phones just so we could finish decorating the clubhouse and helped delegate tasks!"
Star Recipient: Shannan Cooper
Carol Kohl 13.12.2021

"Thank you for making sure our office and clubhouse is stocked and ready for guests!"
Star Recipient: Carol Kohl
Shannan 13.12.2021

"Jake came in and worked on an emergency work order and was there for 3 hours until the issue was fixed. The resident was so happy with the work they emailed us to let us know how grateful they were"
Star Recipient: Jake Byrd
Angela Moody 26.11.2021

"Came in late to help a resident with an emergency work order and was here for 3 hours - resident later sent an email expressing their gratitude for their hard work."
Star Recipient: Terry Phillips
Angela Moody 01.12.2021

"Whitney has been doing a great job at handling our prospects. When Kevin or I are unavailable, she takes the time to know the details that we need to follow-up with the prospect with ease"
Star Recipient: Whitney Hall
Kiara Champion 01.12.2021

"Matt, thank you for taking notices for me while I was touring!"
Star Recipient: Matt Lucero
Savannah Donnelly 11.12.2021

"Phil, thank you for completing all pre-walks for NTVs this week!"
Star Recipient: Phil Pratt
Stephanie Hutchison 09.12.2021

Get in touch

phone

(415) 409-6200

39 Avila St
San Francisco, CA 94123

email

humanresources@fpacific.com
Play Video

about us

First Pacific Group has redefined consumer expectations with residential developments that focus on community. Our vision is to acquire and operate high-quality housing that makes a difference in how people live.

Newsletter

    Get latest news & update

    © 2022 First Pacific Group, Inc. All rights reserved.